Terms & Conditions

RESORT POLICIES

Disclaimer

All efforts have been exerted to maintain the accuracy and reliability of the information on this website. However, errors and/or lapses may occur due to unforeseen events and/or situations. Puertocitas Beach Resort may not be held liable for any direct or indirect loss, expense, cost, injury and/or damage arising from any of these errors and/or lapses of content or information in this website.

Rates

All bookings should be paid in full prior to check–in and in cash. We do not offer the payment with credit- or debitcards. Our Rates are inclusive of 12% Government Tax unless stated otherwise; tax may change depending on government ruling. Foreign exchange rate applied is subject to change without notice.

No – Show or Cancellation Notice

Notice of cancellation should be received 14 days prior to arrival date. No – show and/or shortened stay will be charged 100% cancellation fee in any season including transfers. The resort observes no refund policy in the event of no-show or late cancellation within 14 days of arrival (45 days during Festive Season).

Airport Land and Boat Transportation

Transfers going to and/or from the resort to Dumaguete approximately 30 minutes depending on traffic and weather conditions. Guests who wish to arrange a car or motorbike (Tricycle) transfer must advise the resort upon reservation.

Immigration Requirements

Passports must be valid for at least 6 months from the date of entry. Please check with the Philippine Embassy or Consulate in your area for more information. Guests may also check this link for reference regarding Philippine Visa http://www.philembassy.no/consular-services/visa.

Force Majeure

In an event beyond the control of Puertocitas Beach Resort including but not limited to acts of God (such as but not limited to typhoon, fire, earthquakes, drought, tidal waves, explosions), war, threat of terrorism and/or other fortuitous events, the resort is not liable for any direct or indirect loss, damage, and/or failure to deliver service nor the resort be compelled to deliver supplementary service. No refund policy will be implemented in the account of these events.

If you have any queries regarding Puertocitas Beach Resort’s Terms and Conditions, please contact info@puertocitas.com or call +63 (0)919 656 22 44.

Copyright 2017 Puertocitas Beach Resort